What our Customers say...


Tenant was very please with the services that were provided.  Thank you very much.  You have such a great team working for you.

Very well trained personnel.  Very kind and courteous.  They explained things very well and were a pleasure to talk to.

Just want to say you guys are AWESOME and to say thank you.  He said they were very informative and patient.  He is very pleased with the work that was done.

I was very happy with Jeff and Zac and will recommend to friends.  Very professional and will use them again.

Great guys!!!  Very trustworthy and knew what they were doing.  Great team at SERVPRO of Fort Dodge!!

SERVPRO of Fort Dodge helped us out and discovered water and 2 weeks after a different company originally came in.  Thank you for coming to the rescue.

Sando and his team are very genuine and do a great job! They got out to our flooded basement within hours of us finding it and have been very attentive to our problem answering questions at all hours and Sando made sure to be at our house when the insurance adjuster was there to answer his questions. Highly recommend!

I had a major issue with ground water flooding that filled my egress window well, then broke thru & filled my basement with almost 3 feet of water. We were able to sump pump most of it out. But were left with a mess & lots of mud & broken glass. Serve Pro was amazing & did an outstanding job. They went above & beyond. I’d post pics if I could. Most of the crew had to work hard on this one & they were all so awesome. I highly recommend!

The guys did an amazing job getting us up and running for all our staff and families.  We sure thank you. 

Extremely happy with every aspect of the SERVPRO team. From setting up the appointment to the end result of my area rugs and carpets looking fantastic. I don't think you could hire anyone more professional. They are not the lowest price option, but if you want a top notch job you get what you pay for! They were meticulous, polite, and thorough. I will never hire anyone else!

Tyler and Steven were absolutely the best! I was so impressed with how polite and knowledgeable they were when cleaning up our disaster! I am so thankful that they came to the rescue! Thank you!

Their service is second to none. They were absolutely fantastic! Came on a Saturday morning to Belmond, stayed until the problem was resolved. They even went as far contacting our local plumbers and working closely with them on the problem. Haden, Logan and Sando were top notch. Would recommend them to anyone.

We just had Tyler and Zeke at our home to clean our carpets. They did an excellent job and we were very impressed with the quality of their work!! Both young men were courteous and their customer service was first class

I had a disaster in my home when a stainless steel hose burst under the sink in my upstairs bathroom.  After a plumber was able to stop the water flow, I contacted Jerry at SERVPRO and he was at my home in minutes to survey the damage.   He said he would have 4 or 5 of his workers come the next morning to start the process of restoration.  That was exactly how the process started with all the equipment and fans before 9 am.

There was a problem with the water leaking through a light fixture onto a carpeted area.  Jerry was on hand to explain the steps needed to start the fans and equipment.  There was many items to be moved, so the guys carried some of the bigger items to the garage.  

Jerry was very helpful and kind as I'm a widow with no family near me to help.  What a nice crew for me to work with through this stressful situation  They were all very courteous and caring.  Also the office gals were always very helpful and kind.

More than satisfied 10++++

SERVPRO crew was great.  They took the time out of their day and answered any question that I had.  Everything from the initial inspection to the remediation went smooth. 

Crew arrived quickly after I called in.  They did a thorough job and worked hard until the end. 

They guys were very efficient, prompt, and courteous.  They worked their buns off.

This was a scary situation.  The guys were great and very helpful throughout. 

This is a thankless job but your team took care of it with professionalism and efficiency. 

I called at 6 pm, Jerry responded and asked if he could come out and take a look at the issue.  He was here in less then an hour!

Very happy with the job - Great guys!

Great Experience!  All team members and crew kept me up to sate on everything they were doing.  Also want to thank Corey Pratt for keeping me informed!  All were courteous and respectful.

The employees that came to my home were very polite and courteous.  I appreciate how hard they worked.

Just want to thank everyone who helped us though this "awful" situation.  You were all very kind and we appreciate all your help.  I also want to thank Hayden for all of his support and guiding us along the process.

Tyler did a very nice job and was quite pleasant!

Corey and his team were dedicated to getting our offices re-opened as quickly as possible working through the night and weekend so we could get back to work.  I definitely appreciate the communication and all the "juggling" they had to do!

Happy that you were able to get here so quickly. Very helpful in finding a way to set up so we could get our doors open again for customers.

Family Video

SERVPRO helped us out and discovered water and mold 2 weeks after a different company originally came in.

Thank you!

Evie Dencklau

Tyler & Nick were on point and did a great job responding to our call and keeping us informed of what was going on. Very professional.

Lucas Battcher

Mineral City Mill & Grill

I have had the pleasure of knowing Jerry McMahon for the past 13.5 years! He has cleaned our floors since the day we opened August 10th 2005. He and his crew are prompt, professional and extremely easy to work with. We get so many compliments on how our tile floors shine!

If anyone out there is looking for a dependable and trustworthy service don't hesitate in calling Jerry McMahon at SERVPRO of Fort Dodge.

Bruce Murman

Hy-Vee Wine and Spirits Mgr.

SERVPRO came right out and helped me with the water in my basement. They moved boxes and cleaned up everything. I will most definitely use them again and refer them to others. They did amazing work and saved my stuff. Thank you so much.

A hats off to the guys from SERVPRO of Fort Dodge. They responded to my call for help in a very timely manner and were very thoughtful of my situation. It was a mess and not the most pleasant environment to work in, water everywhere. They never complained and were always pleasant and on time from beginning to end.

Thank you SERVPRO of Fort Dodge.

The quality of service from SERVPRO has been outstanding. I would highly recommend your service.

We had a fire break out in a cupboard in the basement and left the house smelling like smoke. SERVPRO crew was amazing. They were very professional. All of my items were handled with care and packed with great care. I have recommended their services to friends many of times. Thank you for all the hard work you have done for us!

Keep up the good work! Great guys! Very trustworthy & knew what they were doing! Great team at SERVPRO of Fort Dodge!!

I just wanted to commend your company on its' choices of employees. I am writing this from the Congregational Church in Humboldt. From William Brungardt to Joel Ulstad to the service techs and the lovely voice who answers your phones, our experience has been great. Your service techs were cleaning the carpets on Tuesday and Wednesday, November 21st and 22nd right before Thanksgiving.  They were thorough, explaining what they were going to do and then efficiently getting done, while accommodating a piano tuner and boiler replacing personnel all at the same time. What a wonderful collection you have of courteous, considerate folks that represent your company. We are all amazed at how beautifully all the carpets came out. There were some stains that have been there for years that they were able to successfully remove. Good job, great performance and a great team. Thank you! You can bet we will recommend SERVPRO to other business as well as residential people in our area.

Lanie Thornton, Office Coordinator

Jeff and staff were very professional, they left the house clean after what I am assuming was a pretty dirty job cleaning the ducts. They also locked the house up well when they left. I overall trusted them very much with my home. I will recommend to others.

A friend was so happy with your work - that's why I called and they helped me get my job to the end and finished

I have told many people about the SERVPRO staff. They cared and were very honest. That gives the homeowner peace of mind. Also, they worked very hard.

To the SERVPRO team,

Through the ups and downs, ins and outs of our disaster recovery, we want to thank all of you for your dedication and hard work. Please accept our payment, as well as our appreciation for the many hours you put into our basement.

Blessings to y'all

They did a great job with everything. I would recommend them to anyone!